Careers

We are looking for a skilled and passionate individual to join our team at Lu's Place as Head Chef, to be available as soon as possible!

Take ownership of the kitchen department and lead the team to drive food standards, speed of service, and contribute towards building our reputation in the local community. Working closely with front of house management and the operations team, you'll oversee the food and beverage operation and have the chance to make a real impact on the business.

This is a great opportunity for someone to come and join a fantastic team, be a part of a reputable and modern venue, and help us continue to grow and thrive!

SCHEDULE:

Full time – 40 hours per week plus overtime during peak periods

KEY RESPONSIBILITIES & ACCOUNTABILITIES:

• Act in the company’s best interests to promote its success
• To lead by example and have overall responsibility for ensuring the kitchen meets all regulations including sanitary, food safety, and temperature check guidelines on the compliance system
• To work closely with the Finance department to ensure accurate GP calculations are being achieved for each dish to give a profitable margin
• To maintain, build, and grow business relationships acting as the main contact for suppliers, ensuring that they supply locally sourced (where possible) and quality goods at the most cost-effective prices
• To train, coach, and guide the kitchen team to ensure the smooth preparation and delivery of food to each customer
• To understand the local market, develop new dishes and events to enhance the offer and turnover of the business
• Control portion sizing to maintain business margins and consistency
• To take control of allergen and calorific management by providing support and guidance
• To determine food inventory needs, conduct stock checks, ensure efficient and accurate orders are placed inclusive of drinks and disposables via online portals where applicable
• To stay up to date with culinary trends and kitchen processes and ensure the presentation of all dishes meet the required company standards before they reach the customer
• To manage the kitchen team distributing tasks accordingly and coordinating breaks to ensure the continuation of exceptional service
• To adhere to all health & safety, and compliance regulations, including COSHH, Manual Handling, and PPE, whilst monitoring and reporting any faulty equipment/machinery on a daily basis on the compliance system
• To support the Café Manager with any customer complaints, escalating to the Managing Director where necessary
• To attend regular management and kitchen team meetings as required
• To support the Managing Director with HR processes and performance management reviews when required
• To attend training and refresher training as appropriate
• To conduct yourself in a professional manner at all times and be an ambassador for Lu’s Place

YOU WILL:

• Have at least 2 years’ experience in a senior position in a similar operation
• Have a minimum level 2 Food Hygiene certification (Level 3 preferred)
• Have an excellent working knowledge of HACCP and COSHH
• Have previous experience of working with commercial catering equipment to include dangerous machinery
• Must be able to work in a fast-paced environment
• Have a high level of organisation, work well under pressure, and have the ability to problem solve
• Have familiarity with industry regulations and quality standards
• Have a reasonable level of IT skills to including Microsoft Office (Word/Excel)
• Have a high level of attention to detail and a good level of numeracy
• Have immaculate personal presentation and workplace hygiene
• Have strong communication and team building skills, highlighting any areas of concern to the management team in a timely manner
• Possess integrity and honesty
• Be proactive, self-directed, and flexible
• Be reliable, conscientious, and punctual
• Have enthusiasm to develop your own skills and knowledge
• Have the ability to stimulate employees, teams, and departments
• Be able to think strategically and create innovation
• Have the ability to embrace new processes and adapt to changes in the organisation’s culture, methods, and leadership as required due to the changing needs of the business
• Be able to maintain confidentiality of sensitive information regarding the business and Directors

CAFÉ OPENING HOURS:

6 days per week, Wednesday to Monday with shifts allocated between 8:30am and 6pm.

Occasional evening shifts may be required for private hire and events.

This position would suit someone who is looking for a better work/life balance as the position offers daytime hours.

BENEFITS:

• Competitive rate of pay dependant on experience
• Share of generous team tips
• Sociable hours/better work life balance
• Team discount
• Holiday allowance
• Enhanced pension contributions
• Mobile phone & contract
• Team outings
• Bonus scheme
• Regular pay reviews
• On-site parking
• Training available

APPLICATION PROCESS:

If you like the sound of this and would like to work with us, please email a copy of your CV to Meg at meg@lusplace.co.uk   

We are looking for a candidate to join our team at Lu's Place as our skilled and passionate Head Chef, to be available as soon as possible!

Take ownership of the kitchen department and lead the team to drive food standards, speed of service, and contribute towards building our reputation in the local community. Working closely with front of house management and the operations team, you'll oversee the food and beverage operation and have the chance to make a real impact on the business.

This is a great opportunity for someone to come and join a fantastic team, be a part of an exciting and modern venue, and help us continue to grow and thrive!

SCHEDULE:

Full time – (43 hours per week plus overtime)

KEY RESPONSIBILITIES & ACCOUNTABILITIES:

• Act in the company’s best interests to promote its success
• To lead by example and have overall responsibility for ensuring the kitchen meets all regulations including sanitary, food safety, and temperature check guidelines on the compliance system
• To work closely with the Finance department to ensure accurate GP calculations are being achieved for each dish to give a profitable margin
• To maintain, build, and grow business relationships acting as the main contact for suppliers, ensuring that they supply locally sourced (where possible) and quality goods at the most cost-effective prices
• To train, coach, and guide the kitchen team to ensure the smooth preparation and delivery of food to each customer
• To understand the local market, develop new dishes and events to enhance the offer and turnover of the business
• Control portion sizing to maintain business margins and consistency
• To take control of allergen and calorific management by providing support and guidance
• To determine food inventory needs, conduct stock checks, ensure efficient and accurate orders are placed inclusive of drinks and disposables via online portals where applicable
• To stay up to date with culinary trends and kitchen processes and ensure the presentation of all dishes meet the required company standards before they reach the customer
• To manage the kitchen team distributing tasks accordingly and coordinating breaks to ensure the continuation of exceptional service
• To adhere to all health & safety, and compliance regulations, including COSHH, Manual Handling, and PPE, whilst monitoring and reporting any faulty equipment/machinery on a daily basis on the compliance system
• To support the Café Manager with any customer complaints, escalating to the Managing Director where necessary
• To attend regular management and kitchen team meetings as required
• To support the HR Director with HR processes and performance management reviews when required
• To attend training and refresher training as appropriate
• To conduct yourself in a professional manner at all times and be an ambassador for Lu’s Place

YOU WILL:

• Have at least 2 years’ experience in a senior position in a similar operation
• Have a minimum level 2 Food Hygiene certification (Level 3 preferred)
• Have an excellent working knowledge of HACCP and COSHH
• Have previous experience of working with commercial catering equipment to include dangerous machinery
• MUST be able to work in a fast-paced environment
• Have familiarity with industry regulations and quality standards
• Have a reasonable level of IT skills to including Microsoft Office (Word/Excel)
• Have a high level of attention to detail and a good level of numeracy
• Have immaculate personal presentation and workplace hygiene
• Have strong communication and team building skills, highlighting any areas of concern to the Managing Director in a timely manner
• Possess integrity and honesty
• Be proactive, self-directed, and flexible
• Be reliable, conscientious, and punctual
• Have enthusiasm to develop your own skills and knowledge
• Have the ability to stimulate employees, teams, and departments
• Be able to garner the fidelity, esteem, and confidence of employees
• Be able to think strategically and create innovation
• Have the ability to embrace new processes and adapt to changes in the organisation’s culture, methods, and leadership as required due to the changing needs of the business
• Be extremely organised, work well under pressure, and have the ability to problem solve
• Able to maintain confidentiality of sensitive information regarding the business and Directors
• Be a visionary and an ambassador of Lu’s Place

CAFÉ OPENING HOURS:

6 days per week, Wednesday to Monday with shifts allocated between 8am and 6pm, increasing to 7 days per week in December.  

Occasional evening shifts may be required for private hire and events.

This position would suit someone who is looking for a better work/life balance as the majority of hours are during the day with last orders being taken at approximately 4:15pm.

BENEFITS:

• Competitive rate of pay dependant on experience
• Team discount
• Holiday allowance
• Enhanced pension contributions
• Mobile phone & contract
• Team outings
• Bonus scheme
• Regular pay reviews
• Share of generous team tips
• On-site parking
• Training available

APPLICATION PROCESS:

If you like the sound of this and would like to work with us, please email a copy of your up-to-date CV together with a covering letter outlining why you feel you are a fit for our team to Meg at meg@lusplace.co.uk   

Due to the continuing growth of Lu’s Place, we are looking for a full or part time barista to join our team for an immediate start.

This is an exciting opportunity to work in a modern venue and contribute towards building our reputation within the local community.

We are looking for a customer-focused, enthusiastic, and hardworking individual to join our team who will be flexible and willing to turn their hand to various tasks associated with a café environment.

CAFÉ OPENING HOURS

6 days per week, Wednesday to Monday, 9:00am to 5:00pm, increasing to 7 days per week in December

YOU WILL:

• Be barista trained or have experience (preferred)
• Have a passion for coffee
• Be confident in the daily running and maintenance of the coffee machine
• Have experience of working within a busy hospitality environment
• Have a passion for customer service including customer awareness
• Be highly reliable, trustworthy, and time conscious
• A ‘get things done’ attitude
• Be willing to undergo any training required to assist with your role

ROLES & RESPONSIBILITIES

• Take responsibility for the hot and cold drinks operation
• Taking orders via our electronic cloud-based ordering system
• Making and serving hot and cold beverages in a timely manner
• Have extensive knowledge of our drinks menu and the ability to make recommendations
• Provide detailed information regarding ingredients and potential allergies
• Operate the till and card payment system
• Assist FOH and pot washing team if required
• Clean and maintain customer areas to company standards
• Complete daily cleaning tasks
• Ensure COVID-19 hygiene compliance
• Stock replenishment throughout day

SCHEDULE

• Full or part time position available (to be negotiated)
• Must be flexible across Wednesday to Monday

BENEFITS

• Competitive rate of pay
• Team discount
• Holiday allowance
• Pension contributions (if eligible)
• Share of generous staff tips

APPLICATION PROCESS

Please email a copy of your up-to-date CV together with a covering letter outlining why you feel you are a fit for our team to Meg at meg@lusplace.co.uk

**Please submit your application as soon as possible as the vacancies will close to new applications when a sufficient number have been received**

Due to the continuing growth of Lu’s Place, we have a number of Shift Manager positions available for an immediate start.

This is an exciting opportunity to work in a modern venue and contribute towards building our reputation within the local community.

We are looking for respectful, customer-focused, enthusiastic, and hardworking individuals to join our team who will be flexible and take responsibility for the day to day operation of the shift.

CAFÉ OPENING HOURS

6 days per week, Wednesday to Monday, 9:00am to 5:00pm, increasing to 7 days per week in December

THE PEOPLE

You will:

• Have experience of managing a team (desirable)
• Have experience of working within a busy catering environment and/or dealing with customers face-to-face
• Have bar and barista experience (desirable)
• Have a passion for customer service including customer awareness and be confident in dealing with complaints and difficult situations
• Be highly reliable, trustworthy, and time conscious
• Be authoritative as and when required
• A ‘get things done’ attitude
• Be extremely hands on to support the kitchen and bar team
• Be computer literate and have experience of using a booking system (desirable)
• Be confident in running end of day reports
• Be willing to undergo any training required to assist with your role

ROLES & RESPONSIBILITIES

• Manage the front of house team whilst delegating necessary tasks
• Oversee the day-to-day operation of the shift
• Deal with any complaints or difficult situations
• Take orders via our electronic cloud-based ordering system
• Make hot and cold beverages
• Serving food and drinks
• Clearing tables
• Have extensive knowledge of our menu and the ability to make recommendations
• Provide detailed information regarding ingredients and potential food allergies
• Operating till and card payment system
• Pot washing if required
• Clean and maintain customer areas to company standards
• Complete daily cleaning tasks
• Ensure food safety/COVID-19 hygiene compliance
• Stock replenishment and control throughout day whilst reporting any low-level stock to the Managing Director
• Be a responsible key holder
• Taking bookings over the phone and via email
• Responding to all enquiries and reviews where applicable
• Working alongside and regularly report to the Managing Director

SCHEDULE

• Full and part-time positions available
• Must be flexible across Monday to Sunday

BENEFITS

• Competitive rate of pay
• Team discount
• Holiday allowance
• Pension contributions (if eligible)
• Share of generous staff tips

APPLICATION PROCESS

Please email a copy of your up-to-date CV together with a covering letter outlining why you feel you are a fit for our team to Meg at meg@lusplace.co.uk

**Please submit your application as soon as possible as the vacancies will close to new applications when a sufficient number have been received**

Overview:

We are looking for a skilled and passionate receptionist/host to deliver both friendly and efficient customer service for all our guests whilst dealing with guest enquiries on the phone, in person and by email to support the front of house team at Lu’s Place.

The ideal candidate will be customer-focused, enthusiastic, and a hardworking individual who will have a flexible approach to their work and be happy to ‘muck in’ to other tasks associated with a café environment when needed.

This is an exciting opportunity to work in a modern venue and contribute towards building our reputation within the local community.

ROLES & RESPONSIBILITIES

• Ensuring the prompt greeting and seating of our guests in a timely, proficient, and friendly manner whilst explaining the Lu’s Place experience in detail.
• Ensuring that all calls are answered in a professional and courteous manner.
• Taking enquiries via phone and email from prospective bookings.
• To ensure accurate bookings and reservation information is obtained from the guests wishing to make a reservation in person or by phone.
• Manage all enquiries and guest correspondence via email in accordance with the company standards.
• To ensure the reception desk is manned constantly.
• Learn and maintain a thorough knowledge of booking system (ResDiary) and ensure the correct procedures are followed.
• To ensure that the front of house reception area is kept to a high standard and of good presentation.
• To maximise covers and assist the front of house team in clearing and preparing tables for the next seating to ensure a smooth and efficient service.
• Help with social media and guest reviews.

THE PERSON

• Have excellent communication both spoken and written English.
• Have a positive and engaging personality and professional appearance.
• Have a passion for customer service including customer awareness.
• Be highly reliable, trustworthy and possess excellent time management.
• Maintain customer confidentiality at all times.
• Have extensive knowledge of our menu and the ability to make recommendations
• Provide detailed information regarding ingredients and potential food allergies
• Have good planning and organizational skills.
• Have an interest in the industry that Lu’s Place falls under.
• Ensure smooth communication between reception, café, and kitchen managers.
• Be willing to undergo any training required to assist with the role.

CAFÉ OPENING HOURS

6 days per week, Wednesday to Monday, 9:00am to 5:00pm, increasing to 7 days per week in December

BENEFITS

• Competitive rate of pay based on experience
• Team discount
• Holiday allowance
• Pension contributions (subject to meeting set criteria)
• Share of generous staff tips

APPLICATION PROCESS

Please email a copy of your up-to-date CV together with a covering letter outlining why you feel you are a fit for our team to Meg at meg@lusplace.co.uk.

**Please submit your application as soon as possible as the vacancies will close to new applications when a sufficient number have been received**

Due to the continuing growth of Lu’s Place, we are looking to recruit a Café Manager to join our team.

Do you hold some of our company values? Do you lead by example, have exceptional customer service, and always put the customer first? Are you committed to your work and passionate about personal development? If so, this position could be for you.

This is an exciting opportunity to work in a modern venue and contribute towards building our reputation within the local community.

We are looking for a respectful, customer-focused, enthusiastic, passionate, and hardworking individual to join our team who will be flexible and take responsibility for the day-to-day operation of the café.

CAFÉ OPENING HOURS
6 days per week, Wednesday to Monday, 9:00am to 5:00pm, increasing to 7 days per week in December

THE PERSON
Reporting directly into the Managing Director, you will:

• Have managerial/supervisory experience, preferably in a food business (desirable)
• Have a passion for fantastic customer service and a hands-on management style
• Listen and respond to our customers feedback and react accordingly
• Have experience of working within a busy catering environment and/or dealing with customers face-to-face
• Have bar and barista experience (desirable)
• Be confident in dealing with complaints and difficult situations
• Be highly reliable, trustworthy, and time conscious
• Be authoritative as and when required
• A ‘get things done’ attitude
• Be extremely hands on to support the kitchen and bar team
• Be computer literate and have experience of using booking systems (desirable)
• Be confident in running end of day reports
• Be willing to undergo any training required to assist with your role

ROLES & RESPONSIBILITIES

• Be a responsible key holder
• Manage the front of house team whilst delegating necessary tasks
• Be the ‘go to’ person in the first instance for all staff
• Oversee the day-to-day operation of the shift
• Deal with any complaints or difficult situations
• Take orders via our electronic cloud-based ordering system
• Make hot and cold beverages
• Serving food and drinks and clearing tables
• Have extensive knowledge of our menu and the ability to make recommendations
• Provide detailed information regarding ingredients and potential food allergies
• Operating till and card payment system
• Clean and maintain customer areas to company standards
• Complete daily cleaning tasks
• Ensure food safety/COVID-19 hygiene compliance
• Stock replenishment and control throughout day whilst reporting any low-level stock to the Managing Director
• Taking bookings over the phone and via email
• Responding to all enquiries and reviews where applicable
• Working alongside and regularly report to the Managing Director

SCHEDULE

• Full time position available
• Must be flexible across Wednesday to Monday

BENEFITS

• Competitive rate of pay
• Team discount
• Holiday allowance
• Pension contributions (if eligible)
• Share of generous staff tips

APPLICATION PROCESS
Please email a copy of your up-to-date CV together with a covering letter outlining why you feel you are a fit for our team to Meg at meg@lusplace.co.uk
**Please submit your application as soon as possible as the vacancies will close to new applications when a sufficient number have been received**

Due to the continuing growth of Lu’s Place, we have a part-time cleaning position available for an immediate start.

This is an exciting opportunity to work in a modern venue and contribute towards building our reputation within the local community.

We are looking for an enthusiastic and hard-working cleaner to join our team to carry out all necessary cleaning duties associated with a café environment. The right candidate will be hands-on, detail orientated, and pro-active in ensuring the café is kept to the highest possible standards of hygiene.

REQUIREMENTS FOR THE ROLE:

• Highly responsible and reliable
• Enthusiastic and passionate with excellent time management
• Ability to work well alone
• 1 year cleaning experience (preferred)
• Driver’s licence and own vehicle

ROLE DUTIES:

• Responsible key holder
• Cleaning tables/chairs
• Sanitising surfaces
• Hoovering/mopping
• Dusting
• Emptying waste bins
• Cleaning internal glass windows
• Toilets, hand basins, floors, fixtures and fittings whilst replenishing stock such as toilet rolls, hand sanitiser, soap etc.
• Kitchen and bar deep cleans
• Washing

The above list is not exhaustive

BENEFITS:

• Competitive rate of pay
• Team discount
• Holiday allowance
• Pension contributions (if eligible)
• Team outings
• Share of generous staff tips
• On-site parking
• Training available

HOURS:

This is a job share position with an existing member of our team for approximately 10-12 hours p/w across 4 days including weekends. With extra hours available to cover holidays and at peak times of the year.

APPLICATION PROCESS:

If you like this sound of this, please email a copy of your CV to meg@lusplace.co.uk